Renewals

Review your upcoming contract renewal options, key dates, answers and steps to help with your renewal queries.

• Why have I received an objection letter from my current supplier?
• How does business energy differ from domestic energy?
• What affects the price of business energy?
• How much will it cost to get a new business gas or electricity connection?
• What are ‘out of contract’ or deemed rates? 
• What is a DNO, and how do I find out who my DNO is?
• What is a Pass-through contract?
• Are there any government business energy schemes in the UK?
• What is MOP DADC and what do they do?
• Who authorised my contract renewal?
• What is a meter reference number MPAN/MPRN?
• Can you advise if my termination notice has been accepted by my current supplier?
• Can you tell me if my contract has been accepted and when my supply will be transferred over to the new chosen supplier?
• How do you know when your current business energy contract is coming to an end?
• What is a Capacity Charge (AKA availability charge)?
• When switching energy supplier, is my old contract terminated automatically as part of the process?