When switching energy supplier, is my old contract terminated automatically as part of the process?
What happens when switching an energy supplier
We are happy to handle this for you, however best practice is for you to serve termination yourself. We recommend termination is served at least 30 days prior to contract end date. Please note, some suppliers no longer require termination.
As long as you have adhered to the termination window then your new supplier will arrange the switch on your behalf. However, in some circumstances, your old supplier may object to the switch, if you either owe them money or your new supplier tries to register you for the wrong date.