Billing and Meters

Find detailed guidance on meter readings, usage tracking and billing statements.

• Why am I still getting bills from my old supplier?
• When should I start looking for quotes?
• What is Half Hourly Metering and Non-Half Hourly Metering?
• Is my business eligible for an AMR device?
• Do I need a strong network connection on my business premises to ensure accurate energy readings?
• How do I submit a meter reading?
• When will my smart meter be installed?
• Where can I get or access quotes?
• Will I need to read my business’ gas and electricity meters and provide readings?
• What is an AMR device?