Billing and Payments
Access instructions and common questions for understanding your invoices and payments.
- How is my business energy bill calculated?
- How much VAT will I be paying on business energy use?
- What do MPAN and MPRN mean, and why are they important?
- How can I check if my energy bill is correct?
- I have an AMR device – why are my business energy bills still being estimated?
- Can I get a refund if my business energy account is in credit?
- Why is my business being charged the Climate Change Levy (CCL) tax, and is there anything I can do to reduce the charge?