When will my smart meter be installed?
Finding out when the installation takes place and how
To find out when and how your smart meter will be fitted, check your Welcome Pack or any account activation links shared by your supplier. If you have an online login for your energy account, this might show the details and timelines.
If you need a smart meter fitting as part of your new contract, your supplier will usually be in touch at some point before or shortly after it starts. Suppliers often use third parties to install smart meters, so a different company might get in touch to arrange the fitting. If you are unsure, check with your supplier before agreeing to any installation.
If you need a smart meter fitting as part of your new contract, your supplier will usually be in touch at some point before or shortly after it starts. Suppliers often use third parties to install smart meters, so a different company might get in touch to arrange the fitting. If you are unsure, check with your supplier before agreeing to any installation.